Cookie Policy

Cookies are small text files that websites store on your device when you visit them. Think of them as digital sticky notes that help websites remember you and your preferences. At emberglowpoint, we use cookies to make your experience smoother and more personalized.

These files contain information about your interactions with our website, such as your language preferences, login status, and which features you use most frequently. They're completely harmless and can't access other files on your device or install software.

We use several different types of cookies on emberglowpoint.com, each serving a specific purpose to enhance your experience:

Beyond traditional cookies, we employ various tracking technologies to better understand how you interact with our financial forecasting tools. These technologies help us identify which features are most valuable to our users and where we can make improvements.

Our analytics tools track things like which pages you visit, how long you spend on different sections, and which forecasting models you use most frequently. This information helps us prioritize new features and optimize existing ones.

We also use session replay technology (with personal information masked) to understand user behavior patterns. This helps us identify areas where users might be experiencing difficulties and allows us to create a more intuitive interface.

The data we collect through cookies directly improves your experience on our platform. For example, if you frequently use our cash flow forecasting tools, we'll remember this preference and highlight relevant features when you return.

Our system also learns from your usage patterns to provide more accurate suggestions and recommendations. If you typically work with quarterly forecasts, we'll adapt the interface to make these tools more prominent and accessible.

Different types of cookies have different lifespans. Essential cookies typically last for the duration of your session and are automatically deleted when you close your browser. Functional cookies may be stored for up to 12 months to remember your preferences across visits.

Analytics cookies are generally retained for 26 months, which allows us to analyze long-term trends and seasonal patterns in how our platform is used. Marketing cookies typically expire after 90 days, though this can vary depending on the specific advertising partner.

All cookie data is stored securely and is never combined with personally identifiable information without your explicit consent. We regularly review and purge old data to ensure we're only keeping information that's actively useful for improving your experience.

You have complete control over how cookies are used on your device. Most web browsers allow you to manage cookie settings through their preferences or settings menu. You can choose to accept all cookies, reject all cookies, or be notified each time a cookie is set.

If you're using Chrome, you can find cookie settings under Settings > Privacy and Security > Cookies and other site data. Firefox users can access these controls through Preferences > Privacy & Security. Safari users can manage cookies through Preferences > Privacy.

Keep in mind that disabling certain cookies might affect your experience on our platform. Essential cookies are necessary for basic functionality, so blocking them may prevent you from logging in or accessing certain features.

Some cookies on our website are set by third-party services that we use to enhance functionality. These might include analytics providers, customer support tools, or security services. Each of these partners has their own privacy policies and cookie practices.

We carefully vet all third-party services to ensure they meet our standards for data protection and user privacy. However, we recommend reviewing their individual privacy policies if you have specific concerns about how your data is handled.

You can opt out of many third-party tracking services by visiting the Digital Advertising Alliance's opt-out page or by using browser extensions designed to block tracking cookies.

We may update this cookie policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through our website or by email if you've provided us with your contact information.

We encourage you to review this policy periodically to stay informed about how we're protecting your privacy and using cookies to improve your experience. The most current version will always be available on our website.